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Privacy Policy

LevelKraft TELC Prep AI

1. What We Collect

Account Information

  • Email address
  • Name (if provided)

Onboarding Details

  • Current language level
  • Target language level
  • Self-rating assessment
  • Practice frequency preferences
  • Learning motivation
  • Preferred learning method
  • Occupation / Job / Profession

User Inputs Inside the App

  • Test answers and quiz responses
  • Writing submissions
  • Speaking recordings
  • Feedback interactions
  • Optional pictures/images uploaded for exercises (if user provides them)

2. Microphone / Voice Recordings

We record voice audio only when you explicitly start speaking tasks within the app. Voice recording is never activated automatically or in the background.

Purpose of Voice Recording

  • Enable speaking practice exercises for German language learning
  • Provide AI-powered pronunciation evaluation and feedback
  • Track your speaking progress over time
  • Generate personalized recommendations for improvement

3. How We Use Data

We use your data to provide and improve our language learning services:

  • Learning Features: Deliver personalized lessons, exercises, and content
  • Personalization: Tailor the learning experience to your level and goals
  • Progress Tracking: Monitor and display your learning journey and achievements
  • Support: Respond to your questions and provide customer assistance
  • Fraud Prevention: Protect against unauthorized access and abuse
  • Service Improvement: Analyze usage patterns to enhance our platform

4. Storage & Retention

We retain your personal data for as long as necessary to provide the service and fulfill the purposes described in this policy. This includes:

  • Maintaining your account and learning progress
  • Complying with legal obligations
  • Resolving disputes and enforcing our agreements

You can request deletion of your data at any time by contacting us at the email address provided below. Upon receiving your request, we will delete your data within 30 days, unless we are required to retain it for legal purposes.

5. Sharing

We may share your data with trusted service providers who help us operate the app:

  • Hosting Providers: To store and serve the application
  • Database Services: To securely store your data
  • Analytics Services: To understand usage and improve the service
  • AI/ML Providers: To power speech recognition and language analysis

We do NOT sell your personal data to third parties.

6. User Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Withdrawal of Consent: Withdraw consent for data processing where applicable
  • Data Portability: Request your data in a portable format
  • Objection: Object to certain types of data processing

To exercise any of these rights, please contact us using the information below.

7. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

8. Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last updated" date below.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Last updated: January 29, 2026

If you do not agree with this Privacy Policy, please stop using the app.